1. Who We Are

HIRKANI LADIES FASHION AND SAREES is an online fashion and lifestyle brand offering women's apparel, accessories, and related products through its digital platforms.

For any questions regarding this Privacy Policy, you may contact us at:

HIRKANI LADIES FASHION AND SAREES Customer Support

Email: hirkaniclothing@gmail.com

Phone:+91 90110 12264

Address: Shop no 28, 1st floor, Phuge Prima Mall, Pune Nashik Highway, Pune, Maharashtra 411039

2. Information We Collect

We collect information to provide a seamless shopping experience and improve our services.

A. Personal Information

When you create an account, place an order, subscribe to updates, or contact us, we may collect:

•Full Name
•Mobile Number
•Email Address
•Shipping Address
•Billing Address
•Date of Birth (if voluntarily provided)
•Gender (optional)
•Account Credentials

B. Order & Transaction Information

When you make a purchase, we collect:

•Order Details
•Products Purchased
•Payment Method
•Transaction Reference IDs
•Return, Exchange, and Refund History

We do not store your debit card, credit card, UPI PIN, or banking passwords. Payments are processed through secure third-party payment gateways.

C. Device & Technical Information

When you access our website, we may automatically collect:

•IP Address
•Device Type
•Browser Type
•Operating System
•Time Zone
•Website Activity
•Referring URLs
•Session Information

D. Cookies & Tracking Technologies

We use cookies, web beacons, and similar technologies to:

•Remember login sessions
•Save shopping cart information
•Improve website functionality
•Analyze user behavior
•Personalize content and offers

You may disable cookies through your browser settings; however, certain website features may not function properly.

3. How We Use Your Information

We use your information for legitimate business purposes, including:

Order Processing

·Confirming purchases
·Processing payments
·Shipping products
·Managing returns and exchanges

Customer Support

·Responding to inquiries
·Resolving complaints
·Providing order assistance

Account Management

·Creating and maintaining your account
·Managing preferences
·Providing account security

Marketing & Promotions

·Sending newsletters
·Sharing promotional offers
·Informing you about new collections

Website Improvement

·Understanding user behavior
·Improving navigation and design
·Enhancing shopping experiences

Fraud Prevention

·Detecting suspicious activity
·Preventing unauthorized transactions
·Maintaining platform security

You may opt out of marketing communications at any time.

4. Legal Basis for Processing

We process personal information:

•To fulfill contractual obligations (such as delivering your order)
•With your consent
•To comply with legal obligations
•For legitimate business interests such as improving services and preventing fraud

6. Data Retention

We retain personal information only for as long as necessary to:

•Complete transactions
•Maintain customer accounts
•Comply with legal requirements
•Resolve disputes
•Enforce our agreements

After the retention period expires, data may be securely deleted or anonymized.

7. Data Security

HIRKANI LADIES FASHION AND SAREES implements reasonable administrative, technical, and physical safeguards to protect your information.

Security measures may include:

•SSL Encryption
•Secure Payment Processing
•Access Controls
•Firewall Protection
•Regular Security Monitoring

While we strive to protect your data, no electronic transmission or storage system can be guaranteed 100% secure.

8. Your Rights

Subject to applicable laws, you may have the right to:

Access

Request a copy of your personal information.

Correction

Update or correct inaccurate information.

Deletion

Request deletion of your personal information.

Restriction

Limit how your data is processed.

Withdrawal

Withdraw consent for marketing communications.

Account Closure

Request account deactivation or deletion.

To exercise any of these rights, contact us at hirkaniclothing@gmail.com.

9. Marketing Communications

We may send:

•Promotional Emails
•SMS Notifications
•WhatsApp Updates
•New Collection Announcements
•Special Offers

You may unsubscribe at any time using the unsubscribe link or by contacting us directly.

10. Third-Party Services

Our website may contain links to third-party websites, payment providers, or social media platforms.

HIRKANI LADIES FASHION AND SAREES is not responsible for:

•Privacy practices of third-party websites
•Third-party content
•Security of external platforms

We recommend reviewing their privacy policies before providing personal information.

11. Children's Privacy

HIRKANI LADIES FASHION AND SAREES products and services are intended for individuals aged 18 years and above.

We do not knowingly collect personal information from children under 18 years of age. If we become aware of such information being collected, we will take reasonable steps to delete it promptly.

12. International Data Transfers

If our service providers operate in different jurisdictions, your information may be processed or stored outside your country.

We ensure reasonable safeguards are implemented to protect your information regardless of location.

13. Changes to This Privacy Policy

HIRKANI LADIES FASHION AND SAREES reserves the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page along with the updated effective date.

Your continued use of our website after changes are posted constitutes acceptance of those changes.

14. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy, please contact: