HIRKANI LADIES FASHION AND SAREES — Return, Refund & Exchange Policy

Customers may request a return or exchange if:

• •The product received is damaged, defective, or incorrect
• •The product does not match the description displayed on the website
• •The wrong size was delivered (subject to stock availability for exchanges)
• •The return request is submitted within the specified return window

To be eligible, products must:

• •Be unused, unworn, and unwashed
• •Have all original tags, labels, and packaging intact
• •Be returned in their original condition
• •Include all accessories, garments lining, and invoices received with the order

For hygiene, customization, and quality reasons, the following items are generally not eligible for return or exchange:

• •Customized or personalized products
• •Altered garments
• •Gift cards or store credits
• •Products marked as "Final Sale" or "Non-Returnable"
• •Accessories such as earrings, hair accessories, or intimate wear (if applicable)

The product page will clearly indicate if an item is non-returnable.

Requests received after the eligible period may not be accepted.

To initiate a return:

1. 1Log in to your HIRKANI LADIES FASHION AND SAREES account
2. 2Navigate to My Orders
3. 3Select the order and click Request Return
4. 4Choose the reason for return
5. 5Upload supporting images if required
6. 6Submit the request

Alternatively, customers may contact our support team.
Email: hirkaniclothing@gmail.com

Once a return request is submitted:

• •Our team will review the request
• •Additional information or photographs may be requested
• •Upon approval, return instructions will be provided

We offer exchanges for:

• •Size issues
• •Defective products
• •Wrong product received

Exchange requests are subject to:

• •Product availability
• •Successful return inspection
• •Eligibility criteria

If the requested replacement is unavailable, customers may opt for a refund or store credit.

Where serviceable, HIRKANI LADIES FASHION AND SAREES may arrange a reverse pickup from the customer's delivery address.

Reverse pickup is available for eligible return requests. If unavailable:

• •Customers may be requested to self-ship the product
• •Shipping instructions will be provided by our support team

For approved self-ship returns, reasonable shipping costs may be reimbursed upon submission of valid proof.

Returned products undergo a quality inspection upon receipt.

The return may be rejected if:

• •Product is used, damaged, washed, or altered
• •Original tags are missing
• •Product differs from the original shipment
• •Return request contains misleading information

Refunds are processed only after:

• •Return approval
• •Product inspection
• •Successful verification

Actual processing times may vary depending on banks and payment providers.

Partial refunds may be issued in situations including:

• •Promotional bundle purchases
• •Missing components
• •Damaged returns received after delivery
• •Products returned without complete accessories

Customers may cancel an order:

HIRKANI LADIES FASHION AND SAREES reserves the right to cancel orders due to:

• •Stock unavailability
• •Pricing errors
• •Payment verification issues
• •Fraud detection concerns

In such cases, a full refund will be initiated.

If you receive:

• •Damaged products
• •Defective products
• •Incorrect products

Please notify us within 48 hours of delivery.

Required information:

• •Order Number
• •Product Images
• •Package Images
• •Description of the issue

Where applicable, customers may choose store credit instead of a refund.

Store Credit:

• •Can be used for future purchases
• •Is non-transferable
• •Cannot be redeemed for cash
• •May have a validity period specified at issuance

HIRKANI LADIES FASHION AND SAREES reserves the right to:

• •Reject suspicious return requests
• •Limit return privileges for excessive returns
• •Investigate fraudulent claims
• •Suspend accounts involved in policy abuse

For any return, refund, or exchange-related assistance: